Shipping Policy

At JPJ Shawls, we are committed to delivering your order safely and on time. Please read the following shipping information before placing your order.

Order Processing

Orders are normally processed within 1–3 business days after the order is confirmed.

During sales, promotions, holidays, or periods of high order volume, processing may take a little longer.

Delivery Time

After your order has been dispatched, delivery generally takes:

• Pakistan: 2–5 business days
• Remote areas: Delivery may take a few additional business days.

Delivery times are estimates and may vary depending on the courier service, destination, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

Any applicable shipping charges may vary depending on the delivery location and order details.

Order Tracking

Once your order has been dispatched, you may receive tracking information through the contact details provided when placing your order.

You can use the tracking information to check the status of your shipment.

Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address and contact information.

JPJ Shawls is not responsible for delays, failed deliveries, or additional charges resulting from an incorrect or incomplete address provided by the customer.

Delayed or Lost Orders

Although we work with reliable courier services, unexpected delivery delays may sometimes occur.

If your order is significantly delayed or appears to be lost, please contact us with your order number so that we can assist you.

Damaged Package

If your package arrives visibly damaged, please contact us as soon as possible and provide photos or videos of the package and product.

We will review the issue and assist you according to our Refund & Return Policy.

Contact Us

If you have any questions about shipping or your order, please contact JPJ Shawls through the contact information available on our website.

JPJ Shawls reserves the right to update this Shipping Policy when necessary.